The POPOTR Superstore is a China corporation that owns and operates various e-commerce shopping sites. The POPOTR Superstore's goal is to offer our customers unique products, of the highest quality, at the best price! We succeed due to strong factory manufacturing capacity and our sincere commitment in making our customers happy. If we wouldn't be proud to own it, we won't sell it. Quality products + low prices + excellent service = great value, and that's what we're all about.
When you see an item you want, click on the green "Add to Shopping Cart" button to put it in your Shopping Cart. You can then continue shopping or proceed to pay for your item and Checkout. Remember, an item isn't yours until you pay for it at Checkout.
Our customers are our number one priority. We go to great lengths to protect you and your personal information. Our credit card processing system is SSL Authenticated and secure. We do not sell our customers information to anyone, ever.
We accept the following types of payment:
- Visa
- MasterCard
- Discover
- American Express
- JCB
By processing your pending order through the utilization of a credit card, money order, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE CONTRACT WITH POPOTR SUPERSTORE, AND ACCEPT THE TERMS AND CONDITIONS AS STATED IN THIS "CONDITIONS OF USE AND SALE" TO GOVERN YOUR PENDING TRANSACTION WITH The POPOTR Superstore.
DISCLAIMER, RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
The POPOTR Superstore is not responsible for any physical harm or damage from the use or misuse of any of our products.
By purchasing any product from us you understand that POPOTR Superstore does not warrant that you may legally purchase, possess, or carry these products according to any state or local laws. You also acknowledge that you have determined their legality before purchasing and that you are an adult of at least 18 years of age and under no legal disability.
By purchasing any product from POPOTR Superstore, the buyer warrants that he/she is in compliance with all applicable federal, state and local laws and regulations regarding the purchase, ownership and use of the item. The buyer expressly agrees to indemnify and hold harmless The POPOTR Superstore Superstore for all claims resulting directly or indirectly from the purchase, ownership and use of the item in compliance or violation of federal state and local laws or regulations.
Please check local laws before ordering any of our products.
Absolutely. We want you to have a great time shopping and finding something you love for a great value. Nothing more. Your information is safe with us.
The Home Security Superstore is committed to protecting the information we receive from you. We follow the best technical and management practices to help protect the confidentiality, security and integrity of our systems, and are fully PCI Compliant. While no computer system is completely secure, we believe the measures implemented by our web site reduces the likelihood of security problems to a level appropriate to the type of data involved. Our site encrypts your credit card number and other personal information using state-of-the-art extended validation secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees who need access to your information in order to perform their duties are allowed such access. Finally, our systems use firewalls, anti-virus protection, and vulnerability scanning to unauthorized access to our systems.
YES. Our number one goal is to make you a happy returning customer! Feel free to return any item that you are not thrilled to own. To return an item, please contact customer service .
All RA requests must be made within 30 days post item delivery.
Returns made within 30 days, post item delivery, can receive a refund to their original form of payment. All other returns outside of 30 days, but within 90 may receive store credit or can request an exchange.
Before a credit is issued, the item must be returned and received by us.
We do not refund shipping costs, or refund the cost of your return shipping.
If your item is received in brand new working condition and has not been used, we will refund 100% of your item cost.
Items returned in used condition or with packaging that cannot be resealed are subject to a 30% restocking fee. All returned items must be in original packaging and include all components in good working order. Products not meeting these terms are subject to no refund.
The following product categories are subject to a 30% restocking fee, no exceptions.
All shipping damage and breakage must be reported to us within 7 days of receipt as claims must be made with carrier. We will act on your behalf with the carrier to expedite your claim and ship you a replacement product. I RECEIVED A DEFECTIVE ITEM, HOW DO I GET IT REPLACED?
We stand behind each and every product. In the unlikely event that you receive a defective item, please contact us to request a replacement. All replacement requests must be made by emailing us at popotr.com@gmail.com. Replacement product cannot be issued until the defective item is returned and received. It is the responsibility of the customer to return the defective item.
If you receive a defective item that you want to return and not have us replace, we will refund you 100% of your item cost. All defective item returns for credit must be made by emailing us at popotr.com@gmail.com to secure a Return Authorization number (RA). Your return credit cannot be issued until the defective item is returned and received. It is the responsibility of the customer to return the defective item.
The POPOTR Superstore offers a limited warranty on all products.
Some products have manufacturer's warranties that are much longer. Products with expiration dates, like pepper spray, have a warranty that is governed by the expiration date.
Unless otherwise specified on our product details page, The POPOTR Superstore will repair its products with new or rebuilt parts, free of charge, in the U.S.A. for 90 days from the date of original purchase in the event of a defect in materials or workmanship. Product must be shipped back to The POPOTR Superstore for repair in original packing. Shipping charges for all returns are at the expense of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. We email all customers an invoice and this is sufficient documentation to submit for warranty coverage.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment (covered separately) or failures which are caused by products not supplied by The POPOTR Superstore or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than The POPOTR Superstore, or damage that is attributable to acts of God.
Limits and Exclusions
There are no express warranties except as listed above.
The POPOTR Superstore SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Batteries, pepper spray and other disposable items are excluded.
Our online home security store offers free shipping for all orders over $25!
FREE SHIPPING FOR ALL ORDERS OVER $25! $3.99 SHIPPING FOR ALL ORDERS UNDER $25.
SHIPPING TIME
Ship from China
It takes about two weeks to get to the US
It takes about three weeks to get to Europe
FOR ALL RETURNS please see our Return Policy.
Delivery is made by FedEx, UPS, DHL, or USPS and is determined at shipment to meet the estimate displayed during checkout. Delivery estimates are calculated during checkout, but most arrive within 2-9 business days depending on where you are located in relation to our location in Atlanta, GA.
After we ship your order from our warehouse, we will send a shipping confirmation email. Please note: if your order includes several items, they may ship separately and at different times. We will communicate this with you and send shipping confirmation email(s) after all packages have shipped.
Orders are shipped within 24 hours of payment.
YES. We ship via UPS, FedEx or United States Postal Service (USPS). The carrier we choose depends on your location and the weight of the item being shipped. We reserve the right to choose the delivery carrier. All packages shipped include a tracking number including a delivery confirmation number for USPS.
We DO ship to Puerto Rico, but we do not service Guam or Military APOs currently due to shipping costs and damage issues. We are confident that we will find a solution that will enable us to service these areas in the future.
We have been servicing our customers since 2000. If at any time you have a problem with an item you purchased from us, simply email us at popotr.com@gmail.com for prompt attention.
In order to better serve you, we appreciate hearing about any problems you experience while visiting our site. Please send an email describing the problem to our Customer Service team at popotr.com@gmail.com. Let us know what web browser software you're using, and what you were trying to do when the problem occurred. We'll have a tech expert on the case as soon as possible.
DISCLAIMER, RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: The POPOTR Superstore is not responsible for any physical harm or damage from the use or misuse of self-defense weapons including batons, stun batons, pepper sprays, pepper spray knives, knives, knuckle weapons, stun guns, and Tasers purchased from us.
By purchasing a self-defense weapon from us, you understand that The POPOTR Superstore does not warrant that you may legally purchase, possess, or carry these products according to any state or local laws. You also acknowledge that you have determined their legality before purchasing and that you are an adult of at least 18 years of age and under no legal disability.
By purchasing a self-defense weapon from The POPOTR Superstore, the buyer warrants that he/she is in compliance with all applicable federal, state and local laws and regulations regarding the purchase, ownership and use of the item. The buyer expressly agrees to indemnify and hold harmless The POPOTR Superstore for all claims resulting directly or indirectly from the purchase, ownership and use of the item in compliance or violation of federal state and local laws or regulations. Please check your local laws before ordering any self-defense weapon.
Absolutely. We want you to have a great time shopping and finding something you love for a great value. Nothing more. Your information is safe with us.
The POPOTR Superstore is committed to protecting the information we receive from you. We follow the best technical and management practices to help protect the confidentiality, security and integrity of our systems, and are fully PCI Compliant. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our site encrypts your credit card number and other personal information using state-of-the-art extended validation secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees who need access to your information in order to perform their duties are allowed such access. Finally, our systems use firewalls, anti-virus protection, and vulnerability scanning to unauthorized access to our systems.